Air Arabia Cargo is known for its efficient and reliable services in the world of air freight. Whether you’re shipping goods for personal or business purposes, tracking your shipment is essential to ensure it arrives safely and on time. Air Arabia Cargo offers an easy-to-use tracking system, allowing you to monitor your cargo’s journey from origin to destination. This step-by-step guide will show you how to track your shipments with Air Arabia Cargo, helping you stay informed every step of the way.
Step 1: Obtain Your Airway Bill Number
The first step in tracking your Air Arabia Cargo shipment is to locate your Airway Bill (AWB) number. This unique tracking code is provided when you complete your shipment booking and is essential for monitoring your cargo. An AWB is typically an 11-digit number, and it acts as the main reference to locate and follow your shipment.
Tip: Keep your AWB number safe and readily accessible, as you will need it each time you check the status of your cargo.
Step 2: Visit the Air Arabia Cargo Tracking Website
Once you have your AWB number, go to the official Air Arabia Cargo website. Here’s how:
- Open your web browser.
- Type in www.airarabia.com.
- Navigate to the “Cargo” section of the site.
The cargo tracking page is where you will enter your AWB number to retrieve shipment details. Alternatively, you can search “Air Arabia Cargo tracking” in a search engine to access the page directly.
Step 3: Enter Your Airway Bill Number
On the tracking page, look for the input box designated for the AWB number. Carefully type in your 11-digit AWB number, ensuring there are no errors, as incorrect numbers can lead to invalid or incomplete information. Once entered, click the “Track” button to proceed.
Step 4: Review the Tracking Information
After clicking “Track,” you’ll be able to view detailed information about your shipment. The tracking page provides real-time updates on your cargo’s status, including its current location, estimated arrival time, and any other relevant details. You may also see information on any delays or issues that might affect the delivery time. Understanding these updates will help you plan accordingly, especially for time-sensitive shipments.
Note: Shipment details may not be available immediately after booking. Check back later if your cargo is still being processed.
Step 5: Set Up Notifications (Optional)
If you need frequent updates on your shipment, consider setting up notifications, if available, through the Air Arabia Cargo tracking system. This option allows you to receive updates via email or SMS, ensuring you’re alerted of any changes in your shipment status without needing to check the website continually.
Troubleshooting Common Tracking Issues
Sometimes, you may encounter issues while tracking your shipment. Here are a few common issues and solutions:
- Incorrect AWB Number: Double-check the number for typos or missing digits.
- Tracking Delays: If the tracking information is unavailable, your shipment may still be in the initial processing stages. Try checking back in a few hours.
- Technical Glitches: If the tracking page doesn’t load or displays an error, refresh the page or try accessing it on another device or browser.
Contact Air Arabia Cargo Support for Assistance
If you experience persistent issues or have questions regarding your shipment, Air Arabia Cargo’s customer support team is available to assist. You can reach them through:
- Phone Support: Call Air Arabia Cargo’s customer support line for immediate assistance.
- Email Support: Send an email to Air Arabia’s cargo support team detailing your issue along with your AWB number for quick reference.
- Local Offices: If you’re near an Air Arabia Cargo office, you can visit in person to inquire about your shipment.
Final Thoughts on Tracking Air Arabia Cargo Shipments
Tracking your shipment with Air Arabia Cargo is a straightforward process that provides transparency and peace of mind. By following the steps in this guide, you’ll stay informed about your cargo’s journey from start to finish. Remember to keep your AWB number safe and readily accessible, as it is your key to accessing real-time tracking updates. With Air Arabia Cargo’s reliable tracking system, you can confidently send and receive goods, knowing you’re just a few clicks away from vital shipment information.